Difference between revisions of "Volunteer Manual"

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Written by: Alex Nunn
Written by: Alex Nunn
Last updated: April 5, 2016
Last updated: August 15, 2017


==General Operations==
=General Operations=
Getting started:
Getting started:
To join the volunteer program, you need to talk to the general manager and find out what times are available to volunteer and what is involved. Then you will be asked to sign a Volunteer Agreement and go through a simple training session to get you acquainted with your duties.
To join the volunteer program, you need to talk to the general manager and find out what times are available to volunteer and what is involved. Then you will be asked to sign a Volunteer Agreement and go through a simple training session to get you acquainted with your duties.
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[https://docs.google.com/spreadsheets/d/1zO7MCE8Oc3sKGwuG-P_O36GRl9CGnqgUpYaAQHD-uXQ/edit#gid=0 Volunteer Contact List]
[https://docs.google.com/spreadsheets/d/1zO7MCE8Oc3sKGwuG-P_O36GRl9CGnqgUpYaAQHD-uXQ/edit#gid=0 Volunteer Contact List]


===Opening the shop===
==Opening the shop==
If you are opening the shop for your shift, take these steps to get the shop ready for members.
If you are opening the shop for your shift, take these steps to get the shop ready for members.
*Unplug the front door’s magnetic lock for the door (orange cord going to the power strip under the table)
*Unplug the front door’s magnetic lock for the door (orange cord going to the power strip under the table)
*Put the open flag out on the wall-mounted holder outside the front door.
*Put the open flag out on the wall-mounted holder outside the front door.
*Put your name card on the Watching The Shop board in the office
*Put your name card on the Watching The Shop board in the office
*Turn on the lights in every room as you go through
*Turn on the lights in the main rooms
*Unlock the door in the classroom
*Unlock the door in the classroom


===Closing the shop===
==Closing the shop==
*Close the valve on the air compressor (turn from parallel to perpendicular).  The air compressor is behind the woodshop, near the main breaker panel.
*'''Close the valve on the air compressor''' (turn from parallel to perpendicular).  The air compressor is behind the woodshop, near the main breaker panel.
*Turn off the lights in the warehouse area (there is a switch near the main breaker panel, and generally a series of lights that are powered by a surge protector, mounted to the lolly column nearest the auto bay)
*'''Check the valves of all gas containers''' and make sure they are closed (oxygen, acetylene, propane, and various pressurized gasses are stored in the metal shop and/or auto bay.  "Righty tighty" will close the spigot-style valve on these tanks). Tanks must not be left free standing, and always secured with rope or chain
*Check and lock all doors, including garage bay doors. Close the auto bay/warehouse garage door, the door on the garage door in the auto bay, and the classroom.
*'''Turn off the lights''' in every shop, including in the warehouse area (there is a switch near the main breaker panel, and generally a series of lights that are powered by a surge protector, mounted to the lolly column nearest the auto bay)
*Check to ensure all heaters are off.  There are gas heaters in the common room, wood shop, and warehouse space.
*'''Check and lock all doors''', including garage bay doors. There are 5 garage doors and 3 regular doors to lock.
*Plug in the front door’s magnetic lock, an orange extension cord near the front door.
*Check to '''ensure all heaters are off'''.  There are gas heaters in the common room, wood shop, and warehouse space.
*'''Check for any potential safety hazards''', such as equipment left plugged in/powered on, improperly stored materials, obstructed egress, etc.
*'''Plug in the front door’s magnetic lock''', an orange extension cord near the front door.
*Bring in the open flag by the front door
*Bring in the open flag by the front door


===New Members===
==New Members==
If someone comes in asking about signing up for a membership, you can two different means of signing them up. You can either direct them to the website and they can sign up for the appropriate membership online and pay with paypal, credit card, or mark it as cash/check.
If someone comes in asking about signing up for a membership, answer any questions they may have to the best of your knowledge. If they are ready to sign up, you can two different means of signing them up. You can go to the '''website's membership page and sign them up''', or if they prefer to do it at home '''give them the card to sign up online'''.


The other method of signing people up is to use a paper form titled New Member Form. If for some reason the website, computer, or tablet isn’t working, use this to make a record of their signup. You can find the forms in the grey file drawer.
'''Safety Waivers''' - Everyone who uses the facility must sign one of these. This includes class attendees.  


Safety Waivers - Everyone who uses the facility must sign one of these. This includes class attendees.  
'''Minor Waivers''' are for anyone under 18 who is observing work in the shop or using the facility in a limited capacity with supervision from an adult. These must be signed by a parent or guardian. No minor can use a power tool in our shop without strict supervision.


Minor Waivers are for anyone under 18 who is observing work in the shop or using the facility in a limited capacity with supervision from an adult. No minor can use a power tool in our shop.  
'''Auto Lift Waivers''' are specifically for use of the Auto Lift and only during the scheduled Auto Lift Safety Checkouts.


Auto Lift Waivers are specifically for use of the Auto Lift and typically
==Transactions==
 
===Transactions===
Primarily most transactions can be handled by directing people to our website on one of our computers. If they would like to look at our options, guide them to our Membership or Storage pages and explain what is available.
Primarily most transactions can be handled by directing people to our website on one of our computers. If they would like to look at our options, guide them to our Membership or Storage pages and explain what is available.


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For credit or debit cards we have a tablet on the main desk with Square installed on it. You can access payments for our regular membership, storage, and merchandise items through it. For things like classes, it is possible to use it for that too, but you must be sure to either add in the notes of the transaction what class it is for and who is paying, or you can handwrite a note and leave it with the cash box. Note that Membership payments done through this are not recurring, so if someone wants to be set up on a continuous membership they will have to go through our website.
For credit or debit cards we have a tablet on the main desk with Square installed on it. You can access payments for our regular membership, storage, and merchandise items through it. For things like classes, it is possible to use it for that too, but you must be sure to either add in the notes of the transaction what class it is for and who is paying, or you can handwrite a note and leave it with the cash box. Note that Membership payments done through this are not recurring, so if someone wants to be set up on a continuous membership they will have to go through our website.


===Tours===
==Tours==
When someone comes into the shop and wants to check the place out, here are some guidelines on what to show them and talk to them about. There’s a lot!
When someone comes into the shop and wants to check the place out, here are some guidelines on what to show them and talk to them about. There’s a lot!
Tours typically begin in the Classroom or Office.
Tours typically begin in the Classroom or Office.
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Here is some general info that you should make sure visitors know before leaving.
Here is some general info that you should make sure visitors know before leaving.
Membership:
Membership:
* Port City Maker is $50/month, access during open hours,
* Port City Maker is $50/month, access during open hours
* Maker’s Guild is $80/month. 24hr access, RFID badge
* Maker’s Guild is $80/month. 24hr access, RFID badge
* Day Pass is $15 weekdays, $20 weekend day, $35 for Saturday and Sunday
* They can sign up here or at home by using [http://www.portcitmakerspace.com our website]
* They can sign up here or at home by using our website
* They
Storage Options:
Storage Options:
* Locker is $15/month, about 1 cubic foot, ideal for keeping private bits, materials, hand tools
* Locker is $15/month, about 1 cubic foot, ideal for keeping private bits, materials, hand tools
* Bin is $20
* Rolling Bench is $40/month. 2 feet by 4 feet by 3 feet tall, holds a lot, on wheels
* Rolling Bench is $40/month. 2 feet by 4 feet by 3 feet tall, holds a lot, on wheels
* Shelf Section is $15 for 2ft by 4ft by 18in
* Shelf Section is $15 for 2ft by 4ft by 18in
* Floor Space is $1.50 per square foot
* Floor Space is $2.00 per square foot
Classes:
Classes:
* We have regular Intro classes: Wood Shop, Machine Shop, Welding, and Soldering
* We have regular Intro classes: Wood Shop, Machine Shop, Welding, and Soldering
* We have free events: TOOOL meet ups, Hacker Nights, Member Meetings
* We have free events: Open Hack Nights every Friday night, Member Meetings
* We have had a variety of events in the past: Dyeing Workshop, Solar power workshop, Ring Enameling, Harvest Fest, Tool Swap….
* We have had a variety of events in the past: Dyeing Workshop, Solar power workshop, Ring Enameling, Harvest Fest, Tool Swap...


==Volunteer Tasks==
=Volunteer Tasks=
A list of general and specific tasks to do on a volunteer shift
A list of general and specific tasks to do on a volunteer shift


====Regular, any day tasks:====
When on a regular shift, you should focus on doing a few of these
* Giving tours and info to new-comers
* Handle sign ups for membership, day passes, and classes
* Answering phone calls and providing accurate info, taking down info, refer to website
* Organizing tools, materials, and untidy areas
* Sweep and Vacuum [Electronics Lab, Classroom, Woodshop, Metal Shop, Auto Bay, Warehouse]
* Clean tables, chairs, shelves, and anything that has dust/dirt on it
* Using the Volunteer Log
====Occasional Tasks:====
These are things that need to be done once in awhile. If you notice it needs to be done, do it.
* Update whiteboard calendars (monthly, or when there is an update to the events online)
* Swap out a full trash bag with a new one
* Take all trash and recycling out to the curb (Sundays)
* [Winter] outdoor cleaning (shoveling, ice-breaking, salting)
* Outdoor cleaning (gardening, weed-whacking, mowing)
* Mop the floor in one of the shops (best time to do it is a quiet day) (sweep beforehand)
* Brush and vacuum walls in woodshop
====Special tasks:====
If there’s something that needs doing that involves something you’re good at, do one of these!
* Social media posts about makerspace events, member features, project photos
* Repairing equipment (please consult a manager or someone knowledgeable before doing)
* Helping with a construction/destruction project
* Managing a shop improvement project


====Specific Projects as of Feb 2016====
'''Any day tasks:'''
These are projects that require certain skills and details on the project goal. Ask for more info
*Give tours and info about the makerspace to new-comers.
* New Raspberry Pi [[RFID System]]
*Answer phone calls and providing accurate info, writing down notes, refer to website
* “Maker Village” buildout
*Organize tools, materials, and untidy areas
* Hanging new security cameras (see map for locations)
*Sweep and Vacuum [Electronics Lab, Classroom, Woodshop, Metal Shop, Auto Bay, Warehouse]
* Set up a small PC in the Auto Shop for looking up parts, manuals, etc
*Clean tables, chairs, shelves, and anything that has dust/dirt on it.
* Set up small general use PC in Classroom on a mobile cart
*Use the [https://docs.google.com/forms/d/e/1FAIpQLSdhTCz7EjAB6Z2J9YTLE2VOu6anZ7x7yLvrOMuqy6bZDs45jg/viewform Volunteer Log] after doing something.
* Running CAT-V cable to provide internet to Classroom PC
*Empty a full trash can and replace with an empty bag. Trash goes outside by the red chimney. New bags are near the bathroom.
* Website: Generate QR Codes when people buy Day Passes or event tickets
*Every Sunday: Take all trash and recycling out to the curb.
'''Occasional Tasks:'''
*Update whiteboard calendars. Done at the beginning of the month.
*Winter outdoor cleaning: shoveling, ice-breaking, salting.
*Spring/Summer outdoor cleaning: gardening, weed-whacking, mowing.
*Sweep and mop the floor in one of the shops. Best time to do it is a quiet day.
*Brush and vacuum the walls in the woodshop.
'''Skilled Tasks:'''
*Social media posts about makerspace events, member features, project photos.
*Repair equipment. Please consult the manager or shop manager before doing.
*Help with a construction/deconstruction project.
*Manage and organize a shop improvement project.

Revision as of 17:45, 19 December 2019

Volunteer Manual

Refer to this manual for opening/closing procedures, regular volunteer shift duties, how to manage signups and money, and other things volunteers should be aware of.

Written by: Alex Nunn Last updated: August 15, 2017

General Operations

Getting started: To join the volunteer program, you need to talk to the general manager and find out what times are available to volunteer and what is involved. Then you will be asked to sign a Volunteer Agreement and go through a simple training session to get you acquainted with your duties.

Resources:

Volunteer Folder on Google Drive

Volunteer Contact List

Opening the shop

If you are opening the shop for your shift, take these steps to get the shop ready for members.

  • Unplug the front door’s magnetic lock for the door (orange cord going to the power strip under the table)
  • Put the open flag out on the wall-mounted holder outside the front door.
  • Put your name card on the Watching The Shop board in the office
  • Turn on the lights in the main rooms
  • Unlock the door in the classroom

Closing the shop

  • Close the valve on the air compressor (turn from parallel to perpendicular). The air compressor is behind the woodshop, near the main breaker panel.
  • Check the valves of all gas containers and make sure they are closed (oxygen, acetylene, propane, and various pressurized gasses are stored in the metal shop and/or auto bay. "Righty tighty" will close the spigot-style valve on these tanks). Tanks must not be left free standing, and always secured with rope or chain
  • Turn off the lights in every shop, including in the warehouse area (there is a switch near the main breaker panel, and generally a series of lights that are powered by a surge protector, mounted to the lolly column nearest the auto bay)
  • Check and lock all doors, including garage bay doors. There are 5 garage doors and 3 regular doors to lock.
  • Check to ensure all heaters are off. There are gas heaters in the common room, wood shop, and warehouse space.
  • Check for any potential safety hazards, such as equipment left plugged in/powered on, improperly stored materials, obstructed egress, etc.
  • Plug in the front door’s magnetic lock, an orange extension cord near the front door.
  • Bring in the open flag by the front door

New Members

If someone comes in asking about signing up for a membership, answer any questions they may have to the best of your knowledge. If they are ready to sign up, you can two different means of signing them up. You can go to the website's membership page and sign them up, or if they prefer to do it at home give them the card to sign up online.

Safety Waivers - Everyone who uses the facility must sign one of these. This includes class attendees.

Minor Waivers are for anyone under 18 who is observing work in the shop or using the facility in a limited capacity with supervision from an adult. These must be signed by a parent or guardian. No minor can use a power tool in our shop without strict supervision.

Auto Lift Waivers are specifically for use of the Auto Lift and only during the scheduled Auto Lift Safety Checkouts.

Transactions

Primarily most transactions can be handled by directing people to our website on one of our computers. If they would like to look at our options, guide them to our Membership or Storage pages and explain what is available.

If someone would like to pay with cash or check, we have a cash box and associated log sheet. When it comes to anything cash-related, make a record on the petty cash sheet, noting who it was, for how much, and for what. Follow the format that is on the sheet as closely as possible and include as much detail as the space on the form permits. We need accurate details for record-keeping.

For credit or debit cards we have a tablet on the main desk with Square installed on it. You can access payments for our regular membership, storage, and merchandise items through it. For things like classes, it is possible to use it for that too, but you must be sure to either add in the notes of the transaction what class it is for and who is paying, or you can handwrite a note and leave it with the cash box. Note that Membership payments done through this are not recurring, so if someone wants to be set up on a continuous membership they will have to go through our website.

Tours

When someone comes into the shop and wants to check the place out, here are some guidelines on what to show them and talk to them about. There’s a lot! Tours typically begin in the Classroom or Office. Describe our available tools and resources in each shop. Mention a few highlights that people are generally interested in (3D Printer, Plasma cutter, machining tools)

  • Electronics Lab: 3D Printers, soldering irons, microcontrollers, CAD computer
  • Classroom: Open work space, projector, locker storage
  • Wood Shop: Table saw, band saw, jointer, planer, belt sander. Consumables like glue.
  • Metal/Machine Shop: MIG and TIG welders, safety helmets and gloves, plasma cutter, bridgeport milling machine, lathe, precise measuring tools,
  • Auto Shop: Auto lift, TIG welder, Bicycle bench,

Here is some general info that you should make sure visitors know before leaving. Membership:

  • Port City Maker is $50/month, access during open hours
  • Maker’s Guild is $80/month. 24hr access, RFID badge
  • They can sign up here or at home by using our website
  • They

Storage Options:

  • Locker is $15/month, about 1 cubic foot, ideal for keeping private bits, materials, hand tools
  • Rolling Bench is $40/month. 2 feet by 4 feet by 3 feet tall, holds a lot, on wheels
  • Shelf Section is $15 for 2ft by 4ft by 18in
  • Floor Space is $2.00 per square foot

Classes:

  • We have regular Intro classes: Wood Shop, Machine Shop, Welding, and Soldering
  • We have free events: Open Hack Nights every Friday night, Member Meetings
  • We have had a variety of events in the past: Dyeing Workshop, Solar power workshop, Ring Enameling, Harvest Fest, Tool Swap...

Volunteer Tasks

A list of general and specific tasks to do on a volunteer shift


Any day tasks:

  • Give tours and info about the makerspace to new-comers.
  • Answer phone calls and providing accurate info, writing down notes, refer to website
  • Organize tools, materials, and untidy areas
  • Sweep and Vacuum [Electronics Lab, Classroom, Woodshop, Metal Shop, Auto Bay, Warehouse]
  • Clean tables, chairs, shelves, and anything that has dust/dirt on it.
  • Use the Volunteer Log after doing something.
  • Empty a full trash can and replace with an empty bag. Trash goes outside by the red chimney. New bags are near the bathroom.
  • Every Sunday: Take all trash and recycling out to the curb.

Occasional Tasks:

  • Update whiteboard calendars. Done at the beginning of the month.
  • Winter outdoor cleaning: shoveling, ice-breaking, salting.
  • Spring/Summer outdoor cleaning: gardening, weed-whacking, mowing.
  • Sweep and mop the floor in one of the shops. Best time to do it is a quiet day.
  • Brush and vacuum the walls in the woodshop.

Skilled Tasks:

  • Social media posts about makerspace events, member features, project photos.
  • Repair equipment. Please consult the manager or shop manager before doing.
  • Help with a construction/deconstruction project.
  • Manage and organize a shop improvement project.